Access to Information and Protection of Privacy
Information & Privacy Legislation
The County of St. Paul follows provincial legislation that guides how public information is accessed and how personal information is collected, used, shared, and protected. Learn about the laws that apply, how to request County records, and what to expect when submitting an access to information request.
ATIA & POPA - Replacing the FOIP Act
The Access to Information Act, also known as ATIA, and the Protection of Privacy Act, also known as POPA, are Provincial Legislation that applies to all public bodies in Alberta, including the County of St. Paul. The two Acts aim to strike a balance between the public's right to know and an individual's right to privacy, regarding records held by a public body.
ATIA affects a person's right to access records in the custody or control of a public body, while POPA affects the collection, use, disclosure, and safeguarding of personal information by a public body.
The County of St. Paul came under the Provincial Access to Information Act and the Protection of Privacy Act on June 11, 2025.
Helpful links
Access to County of St. Paul Information
Anyone can formally request access to any County of St. Paul record, subject to ATIA and POPA exceptions, so long as those records are not already publicly available through some other means. The County's Access to Information & Protection of Privacy Information Policy includes a list public records, their managing departments, and how these records can be accessed.
If the information in question is not routinely available, you must submit a Formal ATIA Application. Depending on the nature of the request, you may be subject to an initial $25 fee and printing/photocopying costs. If applicable, the ATIA fee of $25 must be paid before work can begin on the request.
Under ATIA legislation, the County of St. Paul has 30 business days, initially, to respond to ATIA requests. This timeframe may be extended in certain circumstances, such as the volume of material to be reviewed or if there is an emergency situation.
Types of ATIA Requests
Personal Information Requests
These requests pertain to personal information about the applicant themselves. Examples can include the applicant's property records or records of employment with the County.
You must provide proof of your identity before records containing your personal information are released to you. If you are requesting personal records on behalf of an individual, you must provide proof that you have authority to act for that person (e.g. guardianship or trusteeship order, power of attorney).
ATIA requests for one's own personal information does not require an initial fee of $25, although there may be charges for photocopying.
General Information Requests
These requests are from an individual or corporate entity looking to access general information contained in records held by a public body. Generally, this is information recorded in any form that has been created by the public body to conduct its programs and services.
Examples of general information requests include an insurance company requesting access to a fire investigation report; a member of the public requesting information about a development permit on a property not owned by them; or an interest group requesting access to information about expenditures.
General information requests require the payment of an initial fee of $25. Applicants will be notified if additional printing and photocopying costs apply.
What is considered Personal Information?
Personal Information is any recorded information about an identifiable individual, including:
- Name; home or business address; home or business telephone number; home or business email address; or other contact information, except where the individual has provided the information on behalf of their employer or principal, in the capacity as an employee or agent,
- Race; national or ethnic origin; colour; or religious or political beliefs or associations,
- Age; gender identity; sex; sexual orientation; marital status or family status,
- Identifying number, symbol, or other particular assigned to the individual (e.g. employee ID number),
- Fingerprints or other biometric information; blood type, genetic information or inheritable characteristics,
- Health and health care history, including information about physical or mental health,
- Educational, financial, employment or criminal history, including criminal records where a pardon has been given,
- Anyone else’s opinions about the individual, and
- An individual’s personal views or opinions, except if they are about someone else
Frequently Asked Questions
Do I need to tell the County of St. Paul why I want the information?
No. Under certain circumstances, however, it may be helpful to provide the reason as it will enable the County of St. Paul to process your request more efficiently.
What is the process for retrieving non-personal information?
- The applicant completes the ATIA Application Form and pays the initial $25 fee.
- The County's ATIA/POPA Coordinator reviews the request and the information asked for. They will determine if additional fees will be applied to develop copies of the information. If the fees are estimated to be more than $150, the ATIA/POPA Coordinator will notify the applicant to confirm if they wish to continue with the request.
- Each record requested is reviewed, and a determination is made as to whether, under the ATIA and POPA Acts, any personal or sensitive information needs to be removed.
- The redacted records are then provided to the applicant, and any remaining fees are paid. The records will include a letter explaining what sections of ATIA and POPA apply to the redactions.
How long will it take to get the information once I submit the request?
Under ATIA, public bodies have 30 business days to respond to the request.
The County works to complete ATIA requests as quickly as possible.
If there is a significant amount of material, or the County is experiencing extenuating circumstances such as a regional emergency, responses may take longer. If this is the case, the ATIA/POPA Coordinator will notify the applicant.
Will I be charged for photocopies or the time it takes to prepare the information?
Under ATIA, if the photocopy, printing, and time charges exceed $150, the applicant may be required to pay any amount exceeding $150.
If this is the case, the applicant will be contacted before any additional copies are made or work done to complete the request to confirm whether the County should continue.
Why can I purchase a County ownership map but the County will not disclose the name and/or address of the property owner?
Ownership maps are prepared for use by municipal staff, such as emergency services and utilities, who need to be able to locate landowners. Often, rural maps contain the first initial and last name of landowners, legal land descriptions, and the location of houses.
The disclosure would be permitted under POPA section 13(1)(a) once the municipality makes the decision. Unless there is an investigation of a privacy complaint by the Commissioner and the resulting report recommends removing the names, municipalities may decide to continue to produce the maps.
Additional owner information may be obtained for a fee through Land Titles or an Alberta Registry Agent.
What is the role of Alberta’s Information and Privacy Commissioner?
Alberta's Information and Privacy Commissioner, who is appointed by the Provincial Legislature, oversees all aspects of the Access to Information Act and Protection of Privacy Act for all public bodies affected by the Acts, including the County of St. Paul. The Office of the Commissioner (OIPC) is the independent body that reviews the application of the legislation, including:
- Conducting reviews of decisions made by the County of St. Paul under ATIA, at the request of an applicant or affected third party,
- Conducting investigations into complaints regarding privacy breaches, to ensure compliance with provisions of POPA and compliance with rules relating to the destruction of records,
- Making an Order as a result of investigations, reviews or inquiries, and
- Informing the public about both Acts.
How do I file a complaint or Request for Review from the Office of the Information and Privacy Commissioner of Alberta (OIPC)?
If you make an ATIA request and you disagree with the response you receive, you may ask the OIPC to review the decision made by a public body, health custodian, or private sector organization that relates to your request. This also applies to a request to correct personal or health information in your records. These are referred to as a “request for review”.
You may also submit a complaint to the OIPC if you believe that your personal or health information was collected, used or disclosed improperly. You may consider an improper collection, use or disclosure of your personal or health information to be a privacy breach. This is typically referred to as a “privacy complaint”.
Can’t find what you’re looking for? Contact us.
Whether you have a question, or want to learn more about what we can offer you, simply contact us today.